Shipping policy
1. Shipping Area
We currently deliver across the United Arab Emirates (UAE).
2. Delivery Time
Orders are usually delivered within 2–5 business days depending on your location.
Please note that delivery times may vary during weekends, public holidays, or high order volumes.
3. Order Processing Time
All orders are processed within 24–48 hours after confirmation.
Once your order is shipped, you will receive a confirmation.
4. Shipping Charges
Shipping charges (if applicable) will be clearly shown at checkout before completing your order.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for most locations in the UAE, allowing you to pay when you receive your order.
6. Delivery Delays
While we aim for fast delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service delays
- High order volume
We appreciate your patience in such cases.
7. Order Tracking
If tracking is available, customers will receive tracking details once the order is shipped.
8. Incorrect Address
Please ensure your shipping details are correct. We are not responsible for delays or failed deliveries due to incorrect addresses.
9. Contact Us
For any shipping-related queries, please contact our support team.
